We will be using a Toyota Alphard Hybrid and Toyota Hiace for all ride assignments.

Yes, we have a range of connection on point of interest and attractions tickets, do email us for more details.

We provide private transfers within Tokyo, 23wards and neighboring city. Do get in touch with us for a more accurate quotation and to find out more!

• All prices quoted on our website are inclusive of Government tax. When we provide you with our quote, we will provide a detailed breakdown of the price and its total price so that you need not pay anything extra during the trip.
• You will be required to make a deposit payment within 3 days after booking is made. Full pre payment is required before commencement of the trip. Failure to do so will result in losing of the booking. Payment can be made through the bank or using credit card. When making payment through the bank, please ensure that you cover for all the bank fees so that we receive the full amount stated in the invoice.

Tipping is not necessary and is not a custom in Japan. However should you wish to tip the driver for providing good service, you can certainly tip at your own will.

• Your assigned driver will monitor your arriving flight before entering the airport. And once your flight has landed, our driver will be waiting at the airport terminal building arrival hall lobby with a handheld sign with your name. You will be able to find the driver once you exit from your customs check.
• In the event that you are unable to locate the driver, you can call the emergency contact number provided to you in the booking confirmation email.

• Your assigned driver will monitor your arriving flight and will know your actual arrival time before entering the airport. You need not do anything if your flight landed early or is late for an hour or so.
• In the event that your flight is severely delayed thus resulting in your flight being re-scheduled to a later departure time, we will require you to contact our office immediately as we will have to verify whether the same driver is available for the assignment or we may have to find a replacement driver for your assignment.

• You will be given the driver's mobile number 2 days before the start of the trip. You will also be able to find an emergency contact number in the booking confirmation email.
• You can call either our Singapore or Japan office during office hours,

• Yes, you must notify us in advance when making the booking. This is for us to check the distance and time and also to calculate if there is any extra charge required.
• We are required to record every job assignment's full details of the itinerary and working hours of the driver. Which will be submitted to the authority for regular checks.

Yes! We can provide a full transportation solution from your doorstep in Singapore to Changi Airport and from Tokyo Airport (Haneda/ Narita) to your hotel and vice versa.